Retail Manager
The Retail Operations department is responsible for generating income and profit for the Bodleian Libraries, through on-site shops, online at bodleianshop.co.uk, and through wholesale business. The Bodleian Libraries are looking for an enthusiastic individual to lead the shop floor team in delivering excellent customer service and maximizing sales.
This role involves line management of all day-to-day operational tasks including supervision and rostering of the shop floor team, customer service, opening and closing the shop, till reconciliation, processing transactions, stock replenishment and routine house-keeping.
This is a permanent, full-time position, working 36.5 hours per week. This will be on a rota that includes some weekends and very occasional evening cover. The role is based on-site at the Bodleian’s central Oxford location and does not support home working.
Some lifting, carrying and moving of stock is required, as part of receipting deliveries and replenishing stock levels. Please note the working environment includes confined spaces and a basement-level stockroom.
About You
You will have previously worked in a shop floor management role, and you will have demonstrable experience of team leadership, cash handling, till operation and using a stock management system. You will have excellent communication skills and attention to detail, and you will be confident in the use of MS Office.
As an employer, the University of Oxford genuinely cares about employees’ wellbeing and this is reflected in the range of benefits that they offer including:
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
More information is available at https://hr.admin.ox.ac.uk/staff-benefits
Diversity
The University of Oxford’s staff and students come from all over the world, and they proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.
How to apply
You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents listed above must be submitted to be considered for this role.
We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Oliver Perry, Head of Retail Operations, who can be contacted with enquiries relating to the role (oliver.perry@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within the Human Resources department (recruitment@glam.ox.ac.uk).
Only applications received online by 12.00 midday (BST) on Friday 9 August 2024 can be considered. Interviews are expected to take place during the week commencing Monday 26 August 2024.
