Director of Sales – The Randolph Hotel by Graduate Hotels

The Randolph Hotel by Graduate Hotels are looking for a Director of Sales to join the sales team at The Randolph by Graduate Hotels. This person will drive high end leisure business from domestic and international feeder markets, as well as MICE and weddings business.

The hotel has recently reopened following a multi-million-pound refurbishment, returning the hotel back to its glory as a Victorian Hotel Icon. This renovation takes in all the best parts of the local area, paying homage to the university’s innovators and alumni.

They are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Their goal is to make every guest feel like a local even if it’s their first time in town. In order to help you deliver on that goal, they encourage their team members to embody the same mindset as their guests through Graduate experiences and encouraged community exploration.

The Role:

To lead and manage the Sales and Events department to its fullest potential ensuring both current and future needs of the business are met. Work with the General Manager, Revenue and RDOS to continuously align and devise sales strategies and activities to retain and grow the business and maximize revenue in all sales segments.
To own all accounts in their area of remit & to actively maintain relationships with those key local customers. To set and monitor effective targets for sales & events team members and manage team performance on a quarterly basis and provide adequate coaching and training.
To target new business opportunities for the hotel.
To manage key internal and external stakeholders.
To create and implement effective planning in line with commercial strategy.
To manage negotiations and contracting through Delphi, Lanyon, Cvent and RFP processes.
To play an active part in supporting the team to convert key opportunities as and when required. To play an active part in networking with the M&L and Graduate Sales Team & Global Accounts Managers to increase awareness for the hotel needs and objectives and drive inbound business.
Monitor team’s performance and coach the team to achieve their monthly targets.
Reviews demand calendar and pricing and establish actions to fill the gaps in need periods.
Monitor budget and drive upsell products and services.
Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.

You will have:

· Hotel sales management experience

Management experience in recruiting, training and developing sales & events team members
Excellent communication and presentation skills
Ability to work across all key stakeholders effectively
Knowledge of all market segments and total sales revenues
Experience of delivering strategies and working with targets
Strong customer relationship management skills and ability to negotiate
Knowledge of revenue management and account profitability, RFP and systems
Strong organisational skills, effective decision-making skills and problem-solving skills
Financial management skills and commercial knowledge delivering budgeted figures
Ability to support, develop and implement successful sales strategies

In return they offer:

· The opportunity of joining an exciting new adventure

· Market leading rate of pay with bonus scheme eligibility

· Company Discount on rooms plus free night stays each year

· Milestone birthday off as an extra day’s holiday

· Ongoing career development

· Annual staff parties

· Meals on duty in their new canteen and beautiful new shower & changing facilities

· Secure parking for mopeds, scooters and bicycles

So, if this inspires you and you would like to be a part of their team, they would love to hear from you!

Equal Opportunities. They are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

Right to work. In line with the Asylum and Immigration Act 1996, they do require all applicants to have the eligibility to live and work in the United Kingdom.